Privacy Policy
Last updated: August 20, 2026
Bahama Blue Pool & Spa (“Bahama Blue Pool & Spa,” “we,” “us,” or “our”) operates the website bahamabluepoolspa.kinsta.cloud (the “Site”) and provides pool cleaning, repair, installation, and maintenance services in Cave Creek, AZ and surrounding areas. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
Information you give us. When you submit our “Get Your Free Estimate” / “Schedule Service” form, or otherwise contact us, we collect:
- Name
- Phone number
- Email address
- Zip code
- Service needed and any details you provide
- Whether you are a new or existing customer
Information collected automatically. When you visit our Site, we (and our service providers) may automatically collect:
- IP address, browser type, device type, and operating system
- Pages visited, time on site, and referring/exit pages
- General location (derived from IP address)
Cookies and tracking technologies. We use cookies and similar technologies, including Google Analytics and Meta (Facebook) Pixel, to understand how visitors use our Site and to measure and improve our advertising. These tools may set cookies on your device and share data with Google and Meta in accordance with their own privacy policies. You can control cookies through your browser settings, and you can opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on. You can manage ad preferences with Meta through their ad settings.
How We Use Your Information
We use the information we collect to:
- Respond to quote requests and schedule service
- Contact you by phone, text message (SMS), or email about your request, appointment, or service
- Provide, maintain, and improve our services
- Send appointment reminders, service updates, and (where you’ve agreed) promotional offers
- Analyze Site traffic and improve our marketing and advertising
- Comply with legal obligations and protect against fraud or misuse
Calls and Text Messages (SMS Consent)
By submitting your phone number through our quote form or otherwise providing it to us, you consent to receive calls and text messages from Bahama Blue Pool & Spa related to your service request, scheduling, and account, which may be sent using an autodialer or automated system. Message and data rates may apply. Message frequency varies. You can opt out of text messages at any time by replying STOP, and you can request more information by replying HELP. Consent to receive texts is not a condition of purchasing any service.
How We Share Your Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate our business (e.g., scheduling software, payment processors, SMS/email providers, hosting)
- Analytics and advertising partners (Google Analytics, Meta) as described above
- Legal authorities if required by law, court order, or to protect our rights, safety, or property
- A successor in the event of a merger, acquisition, or sale of business assets
Data Retention
We retain your information for as long as needed to provide services, respond to inquiries, maintain business records, and comply with legal, tax, or accounting requirements. Quote form submissions and service records are generally retained for the duration of the customer relationship plus a reasonable period afterward.
Your Rights and Choices
Depending on where you live, you may have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your personal information
- Opt out of marketing calls, texts, or emails
- Opt out of the sale or sharing of personal information (Bahama Blue Pool & Spa does not sell personal information)
California residents: Under the California Consumer Privacy Act (CCPA), you have the right to know what personal information we collect, request deletion of that information, and not be discriminated against for exercising these rights. To submit a request, contact us using the information below.
To exercise any of these rights, contact us at the phone number or email below. We may need to verify your identity before fulfilling certain requests.
Children’s Privacy
Our Site and services are not directed to individuals under 18, and we do not knowingly collect personal information from children.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
Security
We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent revision. Continued use of our Site after changes take effect constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us:
Bahama Blue Pool & Spa
Cave Creek, AZ
Phone: (480) 800-0993
Email: info@bahamabluepoolandspa.com